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Our live concierge customer service is available from Monday through Friday. For any urgent inquiries, or for questions about products or custom orders, don’t hesitate to use this service!
Concierge customer supportOn request, we are able to make custom orders if the materials and gemstones are available. For custom order inquiries, we kindly ask you to fill in the contact form with the style, gemstone(s), and materials you would like to work. Upon review, we will reach out to you with next steps. Please, carefully read our terms & conditions for custom orders before placing a custom order. Items showcased in the shop environment are subject to a delivery time of 2-3 weeks respectively. Custom made orders take up to 4 weeks, depending on the availability of the materials and gemstones. The delivery date will be clearly communicated during the ordering process of your custom piece.The estimated delivery date provided when placing an order on izabo.eu is merely an indication. Please note that shipping information is provided as accurately as possible on the product page, but is not a binding delivery date. Kindly note that as soon as your parcel is handed over to the shipping courier, delivery dates are beyond our control.
Items showcased in the shop environment are subject to a delivery time of 2-3 weeks respectively. Custom made orders take up to 4 weeks, depending on the availability of the materials and gemstones. The delivery date will be clearly communicated during the ordering process of your custom piece.
The estimated delivery date provided when placing an order on izabo.eu is merely an indication. Please note that shipping information is provided as accurately as possible on the product page, but is not a binding delivery date. Kindly note that as soon as your parcel is handed over to the shipping courier, delivery dates are beyond our control.